Responsible Gaming

Responsible Gaming Guidelines and Player Support

Last Updated: 02.12.2025

At Lotto Quebec Guide, we believe playing the lottery should always be fun and entertaining. We provide tools and resources to help you maintain control and enjoy the experience safely.

Lotto Quebec Guide is committed to promoting responsible play and creating a safe environment for all users. While buying draw tickets is an enjoyable activity for most, we understand it can become problematic for a small number of people.

If you or someone you know is struggling with problem gambling, confidential help is available. Please use the Canadian resources listed below immediately.

1. Tools for Responsible Play

We offer features to help you stay in control of your play:

  • Account limits for spending and ticket purchases
  • Activity tracking to monitor your play habits
  • Self-exclusion options if you need a break from playing

2. Recognizing Problem Gambling

Ask yourself or your loved one the following questions:

  • Do you spend more on lottery tickets than you can afford?
  • Do you try to recover losses by buying more tickets (“chasing losses”)?
  • Have you lied to hide how much you play?
  • Does playing interfere with work, family, or social life?
  • Do you feel anxious or irritable when not playing?

If you answer “yes” to one or more of these, consider reaching out for professional help.

3. Protecting Minors (Age Restrictions)

It is illegal for anyone under 18 to purchase lottery tickets in Canada. We enforce strict age verification during registration and use an 18+ gate on entry to our website.

Tips to protect minors:

  • Keep your account secure and log out when not in use
  • Use parental controls to restrict access to lottery or gaming sites

4. Canadian Support Resources

Free, confidential support is available across Canada:

National Problem Gambling Helpline
Connects you to local resources in your province
Call: 1-888-230-3505

Responsible Gambling Council (RGC)
Non-profit organization focused on research and problem prevention
Visit RGC Website

Provincial Help Lines
Find specific resources for Quebec, Ontario, BC, and other provinces